Back to Case studyLearn How a Leading Ground Handling Service Provider Ensured Smooth Ground Operations through Smarter Network Management with TTBS SD-WAN iFLX
ShareBusiness Challenge
A leading ground handling service provider managing passenger services, baggage, and ramp operations struggled with:
- Unreliable Network Infrastructure: Remote locations depended on a single firewall device—one failure, and everything stopped.
- Slow Troubleshooting & No On-Site IT Staff: Every fix required external support, delaying operations.
- No Centralized Network Control: Managing multiple locations without real-time visibility made it hard to resolve issues quickly.
TTBS Solution
TTBS SD-WAN iFLX was implemented to address these challenges.
- Deployment of Primary & Secondary Links: SDWAN iFLX was configured with redundant connectivity, ensuring network resilience even in case of link failures.
- Integration with Remote Monitoring Tools: A cloud-based management system was implemented, allowing real-time diagnostics and remote issue resolution.
- Setup of a Centralized Control System: All locations were connected to a single dashboard, enabling IT teams to monitor, manage, and secure network from one interface.
Benefits
- Smoother Ground Operations: Passenger check-ins, baggage handling, and ramp activities continued seamlessly, minimizing disruptions.
- More Productive IT Teams: Centralized network control allowed IT teams to manage more locations.
- Reliable Cloud Access & Business Continuity: SAP and billing systems remained fully operational, ensuring uninterrupted workflow across locations.
