Back to Case studyTTBS ILL Provides Dedicated Internet Service With Expansive Bandwidth To A Multinational Engineering Enterprise
ShareIntroduction
Started as an engineering firm more than a hundred years ago, the business group is a leading organisation that serves its mining, infrastructure, as well as oil and gas customers in 50+ countries. Using innovative technologies to support economic development, the company also ensures responsible and sustainable use of natural resources in its operations.
In India, the company has become a leading provider of slurry transportation, crushing and grinding, wear lining and corrosion protection, tailings management, and screening solutions for multiple industries.
To handle daily operations more efficiently, the enterprise had to optimiseits internet connectivity for speed, low latency, reliability and band width. Spurred by Tata Tele Business Services’ (TTBS) 12,000+ km network of online connectivity in India, the organisation contacted our team for an Internet Leased Line (ILL) solution.
Business Challenges
With offices in multiple countries, the company required high-speed internet services to ensure quick transfer of data and efficient online collaboration. It was not satisfied with its existing setup.
- To get optimal results across different parameters of internet performance, the company needed a reliable enterprise connectivity partner.
- The new high-speed connectivity had to be integrated with the existing infrastructure.
- The team expected reliable carrier-grade connectivity with SLA-backed service commitment.
ILL is a dedicated internet solution offering direct connectivity from the service provider to the subscriber. As it is not shared by other users, it provides high speed and extensive bandwidth at all times. It was the best solution to address the challenges faced by the customer.
TTBS Solution
In sync with the organisation’s expectations, our team deployed the TTBS ILL solution to provide high-speed internet connectivity that is more reliable than ordinary broad band connections and offers uncontended band width. The line was installed without disturbing the infrastructure already in use.
- TTBS’ wide spread last-mile network reach made it feasible to provide uncontended internet service to the company’s work centres in all locations.
- We configured the solution with a user-friendly web interface to monitor and manage network performance.
- During the configuration, we also ensured that as per changing requirements in the future, the service could be easily upgraded to TTBS Smart Internet–an advanced technology that enables secure remote access with ILL.
The ILL helped the organisation effectively manage internet requirements ranging from simple web browsing, email sand video streaming to web conferencing and voice calls.
As the connectivity partner to its customer, TTBS continues to support the organisation with end-to-end SLA ensuring that the promised benchmarks for low latency, high up time and packet loss of less than 1% are consistently met.
Benefits
- Reliable, consistent and completely uncontended connection to the web
- Symmetric upload and download speeds for efficient business operations
- Reduced security risk with no sharing of internet service
- Flexibility of adding unified threat management whenever required
- Unlimited data and high bandwidth for intensive daily use
- Uptime and performance guaranteed under SLA offered by a mature OEM partner
