Key Features of Smartflo Call Recording
Streamline Call Monitoring with Advanced Features
Record calls automatically without manual intervention.
Securely store recordings in the cloud for easy access.
Customise storage durations to meet regulatory needs.
Quickly locate specific calls using advanced search options.
Ensure adherence to industry regulations with secure recording.
Monitor and improve agent performance with recorded calls.
Use recordings for employee training and skill development.
Tag calls for easy categorization and analysis.
Access recordings from desktops, laptops, or mobile devices.
Integrates easily with existing CRMs and telephony systems.
See all Features & Benefits
Download BrochureBusiness Benefits of Smartflo Call Recording
Elevate Service Quality and Ensure Compliance
Analyse customer interactions to improve service delivery.
Meet industry standards with secure and compliant call recording.
Monitor agent performance and provide actionable feedback.
Streamline workflows with searchable and categorised recordings.
Use call recordings to identify trends and customer preferences.
Avoid investing in complex on-premises recording setups.
Accommodate growing business needs with cloud-based scalability.
Access call recordings anytime, anywhere with multi-device support.
From driving renewed value to embracing new technologies, we help our clients accelerate digital transformation and promote growth
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