Digital Workspace: Connect, Collaborate, and Excel

Businesses today need a digital workspace for employees to work anytime from any place with a simple computing device and an internet connection. According to IDC’s Worldwide Future of Work (FoW) Spending Guide, organisations spent approximately $656 billion on FoW related technologies in 2021, a sharp increase of 17.4% over 20201.

Most organisations already use some components of a digital workspace; however, they need to implement a digital workspace strategy in its entirety to get maximum benefits and achieve measurable results. For this, organisations must understand what a digital workspace is and how it can assist them in delivering substantial business value.Key Organisational OutcomesToday, more and more businesses are opting for a hybrid or remote work model, and witnessing several outcomes, including:1. Improved Collaboration Digital workspaces create a collaborative culture in the organisation as employees can easily coordinate and communicate with their team members.communication. The TTBS Smart Internet o*ers fully managed services that are easy to implement and use. This solution increases productivity via a high-speed, highly reliable, and secure connection. It uses DNS-based security that protects users from cyber threats, malicious content and gives them the provision to categorise content as needed.CRM Tools: A CRM or Customer Relationship Management tool o*ers several benefits to a company ranging from understanding and addressing customers’ needs, automation of tasks, reduced sales cycles, and increased customer retention. Organisations want CRM systems that can seamlessly integrate with the company's existing technology stack and are capable of providing the right kind of data promptly.The iON Cloud CRM by TTBS presents a 360-degree customer view to the organisations. It manages front-end and customer-facing functions, sales and marketing functions, and aids in building a network of reliable customers. It minimises errors and removes redundant and unproductive activities.2. Improved Innovation Among Employees Reduced meeting times due to automation of repetitive tasks provide more time to the employees for ideation, problem-solving, and innovation.3. Work from Anywhere Options to Attract the Right Talent 90% of employees want to work remotely throughout their careers6. With a digital workspace, employees can access all data and applications online from any location at any given time. This also means that organisations can attract and retain the right talent.4. Increased Transparency A digital workspace is more transparent as employees can easily track the status of a task or a project in real-time. A transparent culture results in improved trust, fewer follow-ups, and more focus on the team and organisational goals.5. Reduced Operational Costs