Leveraging Unified Communications For Accelerated Business Performance

Present-day enterprises no longer use outdated PSTN phone lines to establish connectivity between their workers and with their clients. The infrastructure for communication has evolved over the years, and today there are multiple ways to connect people regardless of the geographic distance between them. These include desk phones, mobiles, VoIP systems, emails, SMS texts and instant messaging platforms. However, even for businesses, most of these systems operate largely independent of each other with little or no integration between applications, equipment and devices.

Modernised enterprises also have a significant percentage of their employees working from remote locations, and they need to keep the workforce across different offices connected.